South West Water shares £20 million with customers

It equates to 5p per day per household

Charge you glasses! There's something to celebrate. South West Water is splashing the cash, dishing out £20 million to its customers.

Before you get carried away, that means your household is only getting £20. Better charge your glass with water rather than champagne. 

It amounts to five and a half pence a day, which could get you five penny chews with change to spare if we still had half-pence pieces, or entry into a public convenience in the 1970s, but inflation has put paid to that. 

South West Water says its  WaterShare+ refund is "an innovative feature of SWW’s 2020-25 ‘New Deal’"

Soon they'll be asking customers to choose how they would like to receive their £20. The options are a credit on their water bill or shares in Pennon Group plc, SWW’s parent company. Customers who choose not to have shares will automatically receive a £20 credit on their next bill.  
 
Customers are also being invited to have more say in how the business is run.  From January 2021 they’ll be able to take part in customer-led Panel meetings and question directors on progress against plans.
 
Susan Davy, Pennon Group Chief Executive, said: “ Society expects water companies to do more than deliver the basics.  WaterShare+ is one of the ways we’re rising to the challenge.  It symbolises who we are as a business, supporting the lives of people and the places they love for generations to come.”