Public File

 

News Bulletin Schedule:
The Radio Exe news team provides a definitive news service for Exeter and the surrounding area.
Radio Exe's News is broadcast hourly during daytime and on the half hour at breakfast and drive peak time.
The main news stories of the day are also featured on this website every day along with the key sports and weather headlines.
 
Average Automated Programming:
At Radio Exe we pride ourselves on our local programming.
We are committed to as much live programming as is practicable.
In general, our automated hours are from 8 or 9pm through to 6am the following morning.
 
Local Programming:
 
All our weekday daytime programming is locally produced and presented.
We generally broadcast live from 6am to 8pm every weekday, but to 9pm on two weeknights during the rugby and football seasons. 
At weekends, we generally broadcast live from 8am through to 9pm and 11pm on Saturdays and Sundays respectively. 
Totally 80s and Totally 90s are syndicated programmes that are not produced in our transmission area, but all other programming is originated in Exeter, Mid and East Devon. 
It is a condition of employment that our presenters live in Devon, and ideally within our audience survey area.
 
Station contact details:
At Radio Exe we are always keen to hear from you.
Please contact the appropriate person below -
 
Station/Sales - Jonathan Carter: jonathan@radioexe.co.uk
Promotions Manager - Ashley Jeary: ashley@radioexe.co.uk
News - news@radioexe.co.uk
 
Or write to us at:
Radio Exe
6a Cranmere Court
Lustleigh Close
Matford Business Park
Exeter
EX2 8PW
 
How to complain:
If you are unhappy with anything you hear on Radio Exe, in the first instance, please contact the Station Manager, Radio Exe, 6a Cranmere Court, Lustleigh Close, Matford Business Park, Exeter EX2 8PW.
 
We will do our utmost to resolve your complaint or dispute in a timely manner.
 
We always take complaints seriously. The station manager always listens to the offending output. And we always respond. It is the nature of live broadcasting that we sometimes get things wrong. When we do, we apologise. We take further action depending on the seriousness of the content. But sometimes we don't agree with the complainant, even after reviewing the situation. In that eventuality, listeners can then choose to raise the issue to the independent chairman of Radio Exe, who oversees the station's management but is not involved on a day-to-day basis. Or the complaint could be taken up with Ofcom, using this link:  https://stakeholders.ofcom.org.uk/tell-us/specific-programme-epg

 

Complaints about commercials should  be made to the Advertising Standards Authority. Radio Exe tries to ensure all commercials conform to the British Code of Advertising Practice. We subscribe to the Radio Advertising Copy Clearance service when preparing commercials that could be contentious.

 
You may also refer any complaint about the output on Radio Exe to:
OFCOM
Advertising Standards Authority (ASA)
Telecommunications Adjudicator
 
The Station Format:
Formats have replaced the 'Promise of Performance' as one of the main tools by which a radio station's character of service is set and monitored.
Stations are monitored and regulated to a large degree by the spirit of the output rather than using mathematical equations. 
 
Radio Exe commits to providing a full local service dedicated to listeners in Exeter and the surrounding area, combining a wide variety of classic and contemporary music together with a high-quality distinctive range off speech and information features focused on matters of local interest and relevance.
 
The station aims to exceed the minimum commitments that Ofcom dictates. So we generally broadcast double the required hours of local programming we must produce. We give more airtime to local news stories in our measured coverage area than all other station in the same area. 
 

Events & Charities policy

Radio Exe is committed to providing coverage for local charities. We do this through on-air "what's ons", by attending events, and on our website. We have covered events for Devon Air Ambulance Trust, Dream-a-Way, Families for Children, Nello's Longest Table, Age UK Exeter, WESC, Exeter Leukaemia Fund, among others.

 

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