A quarter of a million pounds is to be spent improving Devon and Cornwall police's non-emergency 101 phone line - after the discovery it's even worse than a year ago.
The police and crime commissioner Tony Hogg has ringfenced money to make it fit for purpose.
Callers currently wait an average of 8 minutes to be transferred to an enquiry centre - and then a further 10 minutes before being dealt with by a member of staff.
Plymouth Sessions won't go ahead next year
Promoter is axing some cities
Devon man jailed after Bristol rape
He met the victim on a dating app
Newton Abbot leisure centre could be relocated to make way for housing.
Body found in Bideford fire investigation
Three teenagers currently on bail
Royal Clarence Hotel redevelopment to start
Work to start on historic city centre building
Road closures for Tar Barrels event
Organisers list road closures and residents-only access.
