A Topsham man has written to the Chief Executive of BT asking why he and hundreds of other residents were left without landlines or broadband for nearly a month.
A fault on March 4th wasn't repaired until the 27th.
Tony Raven was one of those affected and has sent the boss of BT a list of questions - including why the company apparently delayed taking action for at least a fortnight, and why communication with the residents was so poor.
BT has apologised for the problems and said it was a very complex fault which was repaired as quickly as possible.
Leisure company gets £975,000 loan from council
Massive Exeter student flats block gets the go-ahead
Giant solar plan on hold
Rare King Colobus monkey born at Paignton Zoo
Torquay man jailed for cannabis smuggling plot
20-year healthcare partnership in Torbay under threat
