Improvements to Devon and Cornwall police's non-emergency call handling service are being promised - after a review found serious problems with it.
The Police and Crime Commissioner looked into the 101 service and found the technology behind it was 'not fit for purpose'.
Tony Hogg says while the call handling staff have been doing the best they could, callers have been waiting far too long to speak to someone.
156 women a year die of preventable causes in Plymouth
But women outlive men
Victim left with facial injuries in Tavistock assault
Teenagers arrested
£42 million Crossways regeneration approved
More than 90 homes expected
Man sought in connection with Plymouth sexual assualt
Police believe this man can help with enquiries
Exeter smart hubs rejected
City council says no
