A quarter of a million pounds is to be spent improving Devon and Cornwall police's non-emergency 101 phone line - after the discovery it's even worse than a year ago.
The police and crime commissioner Tony Hogg has ringfenced money to make it fit for purpose.
Callers currently wait an average of 8 minutes to be transferred to an enquiry centre - and then a further 10 minutes before being dealt with by a member of staff.
Torbay tourism facing pressures
Bay MP says tourist trade needs stability and help
What is the future of vulnerable but vital Slapton Line?
Millions of pounds have already been spent protecting the road
Reform win Brixham by-election
Very small turn out
Exeter city centre traffic scheme rejected
Plan branded ‘a profligate and pointless waste of taxpayers' money
Council tax will rise to help fund police
Taxpayers will pay 5.2 per cent more from April
