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Disney on Ice competition terms and conditions

The tickets for the winners will be at the box office on the day to collect.

Those winning have to be planning to attend with two children aged between 5-11 to go on the ice, if their children are outside of this we won’t be able to give them the tickets.

Winners will be notified via phone to arrange redemption of free tickets.

Tickets are for the performance at Westpoint, Exeter. Winners must agree to attend the performance allocated to them.

A VIP family ticket consists of four (4) tickets; maximum of 2 adult tickets plus up to 2 children tickets that include a ride in part of the show.

The first two correct entries selected at random after the closing date will each receive four (4) tickets for the show.

There are 8 VIP seats allocated for the ride at each performance – 2 families of 2 adults and 2 children each. A maximum of 4 children can ride in the cart.

 Only 2 children from the winning family will be able to ride in the cart. They will be accompanied by 2 other children from another winning family.

Entrants must be aged 18 years or over. 

Children participating in the show must be aged 5-11 years old and will not be required to skate on the ice. 

Children must be accompanied by an adult.

Any associated arrangements and costs incurred are not included. This includes any necessary travel arrangements (including parking) and accommodation.

The prize cannot be exchanged, there are no cash alternatives and no correspondence shall be entered into. You may not sell or transfer (or facilitate the sale or transfer of) the prize for profit or commercial gain, offer the prize as an incentive/prize in a promotion or competition, or otherwise dispose of the prize in the course of a business. 

Tickets are subject to availability, cannot be used in conjunction with any other discount and do not apply to tickets already booked.

Accompanying paid tickets cannot be guaranteed to be seated together with the winner seats and will incur a service charge per ticket and a processing fee. 

Winners’ information will be shared across various parties for the purpose of prize fulfilment only.

Winners must be prepared to take part in any relevant publicity.

If the event is cancelled, we will use our reasonable endeavours to allocate you alternative tickets, but this will be subject to availability.

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