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Police attribute rise in complaints to new recording system

Devon and Cornwall police say a change in the way complaints are recorded is behind an increase in their numbers over the last two years. There were 11 per cent more in the 2013 to 14 year, and a 17 per cent rise in the previous 12 months.

 

There were 1,364 complaints recorded in 2013 to 14, amounting to 2276 individual allegations - or 359 per 1000 employees.

That's more than the national figure of 251.

But the force say they changed the recording and handling systems in 2012 - leading to the apparent increase - and that a recent inspector's report said they were making good progress in promoting ethical and professional behaviour.

There are no details of the nature of the complaints, but nationally most claim that officers neglected or failed in their duties, or were impolite.

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