Emergency call handlers at South West Ambulance Service will be given an extra two minutes before deciding whether to despatch an ambulance - under plans being trialled by NHS England.
Under current rules, they have only 60 seconds to gather the information they need, leading to concerns that ambulances are being sent to patients who don't need them.
The first pilot,here in the South West and London, is expected to start in February.
How Torbay Hospital bosses are tackling 'risks'
Poor state of buildings impacting staff and patients
RD&E and North Devon hospital waiting times slashed
It's still one of lengthiest in the country
Bus service changes leave villagers in North Devon stranded
Petition started to reinstate former direct route from Barnstaple to Exeter
Demand for action over Teign sewage spills
'This represents a risk to health for residents and visitors'
Cyclist critically injured in Sidmouth
Man, 20s, airlifted to hospital
Council owed £4 million by its own housing company
But it won't sell Mary Archers for student flats
